• View available small groups
• Find basic contact information for members of groups you are already a part of
• View your giving history
• Give one-time or recurring gifts securely online
Find answers to Frequently Asked Questions below. Use the link in the box above to log in to an existing account or creat an account. Note: The help available from the system is generic and may discuss options that Northwoods is not using.
Account Setup and Troubleshooting
Update Contact and Family Information
Group you belong to – Small Groups, Volunteer Groups
Contributions
Questions about Security
You can create your own account if your name and email is in the church records. Otherwise, email help@northwoods.me with your name, address, email, and a phone number and you will be contacted to update your record.
• Click the link in the box above to log in or creat an account.
• You need a login, so click the “Click here” link
• Enter your email address, first name, and last name. Include any suffix (Jr, Sr, II, etc.) if necessary.
• Click Find me. If what you entered matches what is in the church records, you will receive a “Congratulations” message. Your user name and temporary password will be emailed to you. If the system cannot find you, call 309-243-1365 or email help@northwoods.me with your name, address, email and a phone number and you will be contacted to update your record.
Because your first password is computer generated, it can often contain unusual characters. Many people have found it useful to select the password in the registration email you received and copy and paste it into the Sign In screen. You will be immediately prompted to change your temporary password to one you can remember. Choose a strong password that turns the "strength" bar to green.
Your password needs to be “complex” enough to satisfy system requirements. The “strength” bar needs to turn green before your password will be accepted. Adding a symbol or number to your password will help.
On the Sign In screen where it says "Forgot your password or user name?" click on the password link and follow the instructions on the screen. Note: The email to reset your password will be sent to the email address associated with your account. If your email address has changed recently, you should let us know at help@northwoods.me so we can update your record.
You can also login with your username, which is typically FirstnameLastname with no spaces. Alternatively, you can either log in with your old email address (and then update your email address) or email help@northwoods.me describing your situation so we can update your record.
User names are generally in the form of first name combined with last name. For example, John Doe becomes JohnDoe. Alternatively, you can use your email address.
If you can't remember your user name and your email address has recently changed, either email help@northwoods.me or click on "user name" where it says "Forgot your password or user name?" on the Sign In screen. This will take you to a screen where you can enter your email address and have your user name sent to you.
There are a number of different family situation changes, and most should be handled personally instead of through a system. If you are experiencing a life change event (birth or marriage of a child, death in the family, marriage, or divorce), please call 309-243-1365 or email help@northwoods.me and explain your situation. We will work with you to update your records.
Your current giving history is available when you log in to your Northwoods.me account. To view your contributions, click My Giving History. Couples can either have combined or individual giving records. If you have questions about your contributions, please email help@northwoods.me or call 309-243-1550 and ask for the Accountant.
Select a fund from the list, enter an amount, and include an optional memo for your reference. To make your gift recurring, check the box and complete frequency, start date, and end date or number of gifts. Then click the Add button. Then click the Give button.
Enter your bank's routing number and your checking account number; double check for accuracy. Then click the Submit button.
Your gift will not be initiated until the date you requested. Unfortunately, the system does not differentiate between an actual gift and the setting up of a gift. We are working with our vendor to get this changed.
Processing credit card transactions is expensive, and Northwoods wants to be a good steward of the contributions that are received online. Also, Northwoods does not want to encourage anyone to go into debt in order to give tithes and offerings to the church.
Some laptops or screens are narrow enough to obscure parts of the payment window. You can point to the edge of the payment window and drag it up or down to access all the boxes or you can change the zoom for your browser which is usually located in the lower right hand corner. Pressing Escape on the keyboard or clicking outside the box will cancel the payment window.
Yes. An email will be sent to you each January when your statement is ready for viewing.
Point to the Home tab, and select Change password. Your new password must be complex enough to turn the “strength bar” to green. Adding numbers or symbols will help.
No, your information is available only to church staff and the people you volunteer with or are in a small group with.